Ronald Gijsel from YITH joins us for a 2-part session to identify 10 steps of a customer relationship journey with your store, from the first interaction all the way to being an expired customer. Each step has several actionable opportunities to increase sales, that you can apply to any WooCommerce store.

In this second session, we will identify how you can turn the existing customer into a long-term loyal customer and influence their circles to come to your store too. There are a couple of Google Analytics tricks you can apply to 'look into the future' and pinpoint your marketing efforts with most effect.